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Using our website.

The use of this website is subject to the following terms of use:

Definitions:

1.The term "website" used below refers to both the Griffen Mill Handmade Paper site & to the associated Griffen Mill Online Shop website.

2. The term ‘Griffen Mill’ ,The Mill or ‘us’ or ‘we’ refers to the owner of the website whose registered office is shown on this website.The term ‘you’ refers to the user or viewer of our website.If you continue to browse and use this website, you are agreeing to comply with and be bound by Griffen Mill's Terms & Conditions of Business which together with our privacy policy govern Griffen Mill's  relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Product details

We take all reasonable care to ensure all details, descriptions and prices of products and services shown on the Websites are correct at the time the relevant information is entered onto our system. Although we try to keep the Websites as up to date as possible, the information appearing on these Websites at a particular time, including product descriptions and foreign currency rates may not always reflect the position exactly at the moment you place an order

To the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the Websites are accurate, complete, reliable, current, or error-free.

Intellectual Property

All content available on the Websites, including, but not limited to, text, graphics, logos, button icons, images, photographs, sounds, music, audio clips, video, data compilations, software, HTML and all other code and the compilation thereof (the “Content”) is at all times the property of, or vested in, Griffen Mill and is protected by Irish and international copyright laws. The trade marks, logos, and service marks displayed on the Websites (collectively, the “Trade Marks”) are the registered and unregistered marks of Griffen Mill in Ireland and other countries and are protected by Irish and international trade mark laws.

Third Party Links

With the exception of the Griffen Mill Online Shop we are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Links appearing on the Websites are for convenience only and are not an endorsement by us. Linking by you to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions.

Usage

Griffen Mill does not warrant that the functions of the company websites known as Griffen Mill Handmade Paper .com & Griffen Mill Online Shop will be uninterrupted or error-free, and that this site or the server that makes the site available are free of viruses or other harmful components

Eligibility to Order

To be eligible to purchase goods on the Griffen Mill Online Shop website, and to lawfully enter into and form contracts on this website under Irish law, you must be over 18 & confirm that the credit card, debit card or Paypal account you use for any transaction with us is yours. All credit and debit cardholders are subject to validation checks and authorization by their card issuer. If the issuer of your payment card refuses to, or subsequently refuses to, or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery of any items you have ordered.

Placing an Order and Order Acceptance

When you place an order with us we need to hold your Personal Information, including your name, e-mail address, phone number(s), home address and shipping address (es) so that we can process and deliver your order.

Credit card details are entered directly into our payment partner’s system. We may sometimes ask for additional telephone numbers that we may need to give to our couriers for delivery purposes. We only collect this information in order to be able to process and deliver your order and to verify the status of your orders.

You place your order request for specified item/s on the Website when you click on the CHECKOUT button at the end of the on-line order process. You will be guided through the process of placing an order by a series of simple instructions on the Website.

 If we are unable to fulfill your order or part of the order following the issue of our order acknowledgment, we will contact you by email or telephone as soon as possible advising you of this. We will offer a suitable replacement, place your product on back order (sent at our expense) or refund the due amount paid by you using the same method of payment used by you for the order.

We reserve the right to refuse to supply goods to any person for any reason whatsoever, to withdraw any goods from the Website at any time and/or remove or edit any materials or content on the Website.  We shall not be liable to you or any third party by reason of our withdrawing of any goods from this Website whether or not such goods have been sold; removing or editing content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

We may not accept your order if a particular item is not obtainable, if we are unable to obtain authorization for your payment or if we identify a product or pricing error. All credit and debit cardholders are subject to validation checks and authorization by their card issuer. If the issuer of your payment card refuses to, or subsequently refuses to, or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery of any items you have ordered.

Deliveries

The total cost of your order is the price of the products ordered plus VAT (where applicable) and postage, packing and delivery charges (as set out in the Website). Payment can be made by any of the methods specified in the Payment section of this Website and payment will be debited and cleared from your account as set out in the Website.  Deliveries of products to countries outside of the UK & EU may be liable to local taxes, import & handling charges. You are liable to meet these costs where appropriate.  Griffen Mill accepts no responsibility for these payments being made.

Privacy Policy 2018
 This privacy policy sets out how Griffen Mill uses and protects any information that you give Griffen Mill when you use this website.

Griffen Mill is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Griffen Mill may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We may collect the following information:

· name and job title

· contact information including email address & telephone number

· other information from customer generated enquiries such as past preferences.

What we do with the information we gather   This information helps us to understand your needs and provide you with a better service.We also need it for internal record keeping, preparation of accounts & production planning.                                                                                                                                  We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

COOKIES.   A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.  Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

We do not collect information for marketing purposes & we shall not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you . A small fee will be payable. If you would like a copy of the information held on you please write to Griffen Mill,Ardmore,Roscommon,Ireland.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.